Hotel Receptionist

Beirut Governorate

Welcome guests warmly and ensure a smooth check-in and check-out process

- Manage reservations, cancellations, and room assignments

- Provide information about hotel services, facilities, and local attractions

- Handle guest requests and respond promptly to inquiries

- Address guest complaints professionally and find appropriate solutions

- Answer phone calls, emails, and online booking requests

- Coordinate with housekeeping and maintenance to ensure room readiness

- Process payments, billing, and maintain accurate records

- Maintain a clean and organized front desk area

- Ensure compliance with hotel policies and procedures

- Minimum 3 years of experience in a similar position within the hospitality or customer service sector

- French language is required (spoken and written)

- Previous experience in hospitality or customer service is preferred

- Good command of French (spoken and written)

- Basic knowledge of English is an advantage

- Strong communication and interpersonal skills

- Customer-focused with a professional attitude

- Ability to multitask and work under pressure

- Basic computer skills (PMS systems are a plus)

- Well-presented and reliable

A lot of benefits

Two Seasons Hotel