1. Always greet and welcome guests promptly in a warm and friendly manner 2. Always thank and give fond farewell to guests conveying anticipation for their next visit 3. Assist guests with table reservation and while seating 4. Ensure guests are serviced within specified time 5. Speak with guests and staff using clear and professional language 6. Answer phone calls when required, using appropriate telephone etiquette 7. Answer any questions related to the menu and assist with menu selections 8. Anticipate any unexpected guest need and react promptly and tactfully 9. Set tables according to type of event and service standards 10. Record transactions in point of sales system at the time of order 11. Present accurate final bill to guests and process payments 12. Communicate with the kitchen regarding any menu questions, the length of wait and items availability 13. Communicate additional meal requirements, allergies, dietary needs and special requests to the kitchen 14. Check with guests to ensure satisfaction with each food course and beverages 15. Ensure that the restaurant is always kept clean and organized at the front of all the house areas
Previous hospitality experience preferred Good communication skills English required (French is a plus) Presentable, professional, and team-oriented Able to work under pressure and flexible hours
A minimum of a high school diploma or equivalent. 2 to 3 years of working experience in food & beverage is required. Good command of spoken English. Must be meticulously clean and aware of all food safety. Excellent attention to detail. Availability and flexibility in schedule are required.
